m10 is your guard

Your money is safe with us

Push if you are scammed

Tell us what's happened

Attach screens/files to investigate

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m10-id – təhlükəsizliyin
yeni səviyyəsi

Səndən başqa heç kim m10 tətbiqinə daxil ola bilməz

Bu nəyə lazımdır:

Biz daim sənin təhlükəsizliyin haqda düşünürük. Və m10 tətbiqinə sürətlə və rahat daxil olmaq üçün biz ağıllı bir üsul tapdıq. İndi telefonun oğurlansa belə və ya şifrəni görsələr də, səndən başqa heç kim məlumatlarından istifadə edə bilməyəcək.

Sadəcə telefonun ön kamerası ilə öz şəklini çək və tətbiqə yüklə.

m10-id necə ayarlanmalıdır:

m10 tətbiqini telefonuna yükləyəndən və ya yeniləyəndən sonra “üztanıma” funksiyasını görəcəksən.Sistemdən çıxıb və təkrar daxil olandan sonra yaxud silib yenidən yükləyəndən sonra, sən onu avtomatik istifadə edə biləcəksən.

We've applied a state-of-the-art authorization system. You and your money are protected

Your m10 wallet will only identify your photo. We’ll encrypt it securely and now one can open your app

m10-idensures total security for your money and personal data

Learn more

But never forget basic security rules. Find our short list below

Protect yourself from scammers

Visit only official website. Mostly, they use prefixes such as "loto-", "money-", etc.

Don't tell and show anyone the code from SMS. Visit only official websiteOtherwise, they might use it to access your wallet on your behalf.

Don’t send money for a lottery. We perform it only within the app, and don’t demand a minimum balance

m10 is unique

If you have been deceived

Is my money safe with m10?

Absolutely! m10 is your guard. Your money is well-protected with m10. Our dedicated team works tirelessly to ensure the security of your m10 e-wallet.

Is it true that money is stolen from m10?

You can fully rely on m10. We work 24/7 to ensure the safety of your money on your m10 and implement state-of-the-art protection systems. But some m10 users are faced with scammers. Please be careful and
- bank card number
- CVV code of the bank card
- DO NOT GIVE OTP code (code sent by SMS) to anyone, SEND, SHOW or SHARE with anyone!!!

By following this simple principle, you will have protected their money from potential risks.

Can an employee of m10 call me?

m10 employees contact you only with the official e-mail address of the company or 0124044114can be contacted by number. Our employees do not require bank card details, CVV code or OTP code from you in order to carry out any transaction.
If they contact you on behalf of “PashaPay” or “m10” and request this information, please know that these persons have nothing to do with our company. If you inadvertently share your data with other (third parties) and face theft from your electronic wallet or account, PashPay will not be held responsible.

My money was stolen from m10. What should I do?

We recommend that you always be vigilant and handle confidential information with caution. If you encounter suspicious or unpleasant circumstances, please take the following steps:
With application block- Call our Call Center on*8810.
Call— Contact the 102 hotline or the General Directorate for Combating Cybercrime.
Remember important information- We may need any information to investigate the incident.

Your safety is our priority and we are always ready to support you every step of the way.

What is my excuse?

It is an additional secure verification method for registering on my wallet m10. This verification method is more secure than passwords because it uses biometric data. When you want to register on m10 and use your wallet on another device, you will be asked not to scan your face to verify your identity. At the same time, you will be sent an OTP code for verification via SMS during registration.

How do I activate my account?

After downloading or updating the m10 application, the “login” function will be activated on the user screen.By logging out of the profile and re-entering or by deleting and reloading the application, you will automatically use the notification function.

Why should I use an m10-id?

Since this method of verification is fast, safe and convenient, the message is attached to the security tools of m10 in addition to the OTP code. With the help of its message function, it will be possible to open the application only by recording your face with the front camera of the phone, thereby ensuring the safety of your wallet.

Can I refuse my subscription?

No, face verification at the time of registration and when using a new device is insubstantial.

How will biometric data be used?

Information about the face will only be used for verification purposes and will not be shared with any outside party. Terms and Conditions on the Use of Personal Data HERE you may be familiar.

Is the m10-id available for all devices? What are the requirements?

The promotion is available for all Android and iOS mobile devices with a front camera.

If someone has the same facial features as me, will they be able to tell me the difference in my face?

Because identical twins have similar facial structures, it is possible for them to undergo a face check. However, for most users, our algorithm will be able to distinguish similar ones.

In which cases do I have to go through the procedure again?

The activation function is forced to switch again in the following cases:
· When logging into the m10 account on another device;
· If the user is logged out and logged in again on the same device;
· If the m10 application is deleted and reinstalled.